Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering high–quality support on–time is our top priority, so that we backup each shared website hosting plans plan with a one hour ticket response guarantee. As soon as you fill in a ticket or send us a message, our client help support crew will do all they possible can to deliver the most adequate solution to your situation and to provide you with help and advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any issue you might have associated with’s products. We now have qualified professionals on duty most of the time to offer you solutions at any time when required. You can use the ticket system or post an email anytime, or you can grab the phone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel supplies an in depth know–how base that is incorporated into all areas. In each section, you will find a Help control key that will load for you a variety of step–by–step guides on how to employ a particular option or accomplish a particular action. Furthermore, we have created mini seminar training videos for you to get a better idea of the Control Panel’s interface.