When your website hosting provider offers live chat support, you can speak with a representative live and find out helpful information or get an issue resolved timely. The basic advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with world wide web access, so you won't pay any fees when you're in a different country or state. Furthermore, it'll be quicker to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes hard to give to the other party over the phone. The live chat is also a considerably quicker solution to contact your website hosting service provider's support team compared to using a ticketing system. What's more, when some situation requires a bit more time to be taken care of, you can do something else while you wait for guidance on the live chat, which means that you won't waste time - something that is impossible if you are on the phone.
Live Chat Support in Shared Website Hosting
We supply a live chat assistance service for all of the shared website hosting plans that we offer and we will assist you with almost everything live. In case you don't have an account with us yet, we're able to provide you with more details about the packages to help you to select the most appropriate package. If you are an existing client, we are able to help you with any general or billing issue in addition to with lots of common tech issues, for example an e-mail address installation in a desktop e-mail client. In case you can't call us for whatever reason or you're in some country where we don't have a local telephone number, our live chat will be the best option to get in touch with us. Needless to say, some problems require more time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we're able to save your time and help you with various issues on the chat.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is available every single day, even on holidays and weekends. It is one of the best ways to find out more about our semi-dedicated hosting plans in case you do not have an account yet or to get a problem resolved if you're a customer and our support agents will help you live regardless of the time of the day you join our chat. In case you're hestitating which package is more suitable for your websites, if you need a piece of advice whether you need a certain upgrade and how to obtain it or if you experience troubles setting up an email account on your PC, you are able to contact us and we'll supply you with the needed information without delay. The live chat is available even after our telephone lines go off for the day, so if you have an account here, you can be certain that you'll always get instant assistance with any kind of question or problem that comes up.