Service Uptime Guarantee
What exactly is contained in the service uptime guarantee and why is it so important when you decide on your hosting service supplier?
The service uptime for any shared website hosting account is of considerable importance. If you are using a web server that has frequent problems and your website is not available for long periods of time, it is more likely that visitors shall not come back. In case you have an online store, for instance, it will mean lost prospective customers and much less financial gain. Your websites can even get penalized by search engines like yahoo with lower rankings no matter how good their content is. To prevent this kind of scenario, you should always make sure that the hosting service you get is stable. By doing this, the success of your site will depend entirely on its content and your marketing and advertising campaigns and will not be affected by hosting-related aspects that you have no control of.
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Service Uptime Guarantee in Shared Website Hosting
All our
shared website hosting solutions come with a 99.9% service uptime guarantee. We're able to reach that goal by using a revolutionary cloud hosting platform where every single service (files, emails, databases, etc.) has its own group of servers. We do not run everything on just a single web server as most providers do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your web sites. If one web server fails, the other ones inside the cluster will take over to ensure the continuous functioning of the sites. To avoid infrastructural challenges, our server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that site visitors will be able to reach your internet sites no matter what. We also have a group of knowledgeable admins monitoring the web servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server solutions, you are going to enjoy a 99.9% service uptime and you can just forget about any problems you may have experienced with other service providers. Unlike the majority of hosting providers, we don't run everything on just a single web server. As an alternative, each and every part of the hosting service, like the file storage, e-mail messages, databases, CP, stats, and so on., has its own clusters of web servers. If one web server fails, the others shall take over, so your internet sites won't be affected. We also employ a cutting edge load-balancing platform that guarantees the best performance of both our servers and the sites accommodated on them. A number of different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a crew of expert professionals, that is available 24/7, monitors the system in case of software difficulties. Through our
semi-dedicated hosting plans, your websites shall be operational no matter what.
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Service Uptime Guarantee in VPS Servers
If you obtain a Virtual Private Server from our company, we guarantee that the physical hosting server your account is set up on will be functional a minimum of 99.9% of the time. While we are unable to control what you’ll do with the Virtual Private Server and what you set up on it, we will ensure that the main machine will work 24/7 with no disruptions. Our facilities have a number of Internet providers and backup power generators to guarantee the continuous work of all web servers accommodated there. If you experience a problem with any virtual server on the physical one, we have a group of expert admins to resolve it in a very timely manner and to to guarantee the other
VPS server accounts in that web server won't be affected. We use only new, diligently tested hardware components for all of the servers in which new virtual accounts are created.
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Service Uptime Guarantee in Dedicated Servers
When you get a
dedicated server through us, we guarantee that it will be working a minimum of 99.9% of the time. In the first place, your server will be designed with new and extensively tested hardware components and we will not do any compromises with that. Our data center in the downtown area of Chicago has powerful diesel backup generators, so even in the case of an outage your machine will still be working and with several redundant Internet providers, your websites are going to be accessible if there's any connection problem. In the event of any unanticipated conditions, we have skilled system administrators which monitor all servers constantly and they can react straight away to eradicate the issue in a very timely manner. Last but not least, our servers have hardware and software firewalls to prevent the unwanted traffic in the case of a DDoS attack.